Recent Reviews
We are extremely proud of our highly rated reviews. We care about our customers and do our absolute best to ensure a fantastic experience. As you can see from the reviews, our customers love us too. These are genuine reviews, you can read more or verify these on our Google maps review page here. If you’ve recently biked with us, please leave a review here.
This company has an attentive caring gentleman in Maitatia ferry terminal as a valuable asset. This good person really made my day today.He knows why. Thank you from the bottom of my heart. Honestly. Next time I come back, I'll say hello to you guys. Warm greetings from Spain, on the other side of the world!

Pablo Sánchez-Gil
2025-08-10We had a fantastic experience with eRide Waiheke and couldn’t recommend them more highly! From the moment we arrived, the team was incredibly welcoming, friendly, and professional. They went above and beyond to make sure everything was perfect for our family — including providing a high-quality child seat, which made a huge difference for us traveling with two little ones. The bikes were in excellent condition — smooth, safe, and easy to use, even on Waiheke’s hills. We felt completely secure throughout the ride, and our kids were comfortable and happy the whole way. It made the day stress-free and so much more enjoyable for everyone. They also provide an interactive map to help through the way and gave great advices on where to get lunch (we went to Casita Moro BTW 🥰). Great service, great people, great gear — thank you eRide Waiheke for making our day on the island truly special! Thanks Javier!

Kevin Laratte
2025-05-10This is an interesting service which came as a shock for first timers The mechanism of riding these bikes is not automatic If it had been clear this was the case I probably would not have hired them In saying that it was a lot of fun just way more technical than I expected

Bernard Canavan
2024-05-04Zach Friendly
1970-01-01The E-bikes were brand new! Will was very friendly and obliging; dropped the bikes off for us and gave us a thorough run through. Recommended 👍

Andrew Robinson
2024-05-04Hoy tuvimos la oportunidad de hacer un day trip por la isla con las bicis y vaya que fue buena decisión. Joaquín nos explicó todo lo que necesitábamos para conocer los mejores spots y sitios de Waiheke, súper buen servicio por su parte. Las bicis en súper buena condición y calidad. Si van a visitar la isla, no duden de verdad, es la mejor manera de conocerla, además de lo divertido que es jajaja.

Luis Fernando Ramírez
2023-11-15We had a stunning day on Waiheke island & Waiheke bike shop made everything perfect. We were picked up from the ferry & taken to Oneroa to get fitted out with quality e-bikes, hats & lock up chains + a route & great suggestions of places to stop & eat, sample wine etc. These guys offer top notch service from start to finish....we’d had a few wines so they picked up our bikes & delivered us to our ferry at the end of the day as well. I will be recommending them to everyone & when we go back I will definitely use them again. Top quality gear & brilliant service - 10/10! ?

Christina Bull
2021-04-16We had a great time with our rented bikes. Check-in was quick and easy and the staff was very friendly. We had so much fun that we completely forgot the map we got in the beginning, so we ended up stranded somewhere. Luckily they were able to come pick us up. Thank you guys!

Sjoerd Bakker
2023-01-22I had a great time hiring an e-bike through this agency. The price was affordable and worthwhile!

Mike Fisher
2023-11-15Great service, bike fine, super scenery, good suggestions for stops. Unfortunately the gravel section of the Man o War route was way too rutted to make that part of the cycle pleasant. Seems like with all the recent rain the 4WD vehicles have been churning up the surface and it's like running over corrugated iron. Suggest stick to the Bay circuit till they regrade the gravel.

Derek Johnston
2024-02-04Had a wonderful experience with Jaoco. He picked us up from the ferry and patiently taught us how to ride the bikes as well as suggested some nice places to visit. The bikes definitely made the journey easier as well as more enjoyable. Will recommend to anyone looking to enjoy and have a nice self-paced journey at Waiheke.

Allen Wu
2022-11-22Fantastic business! The bikes are in great condition and the owner is amazing. He even came back after close because I had left something attached to the bike.

Dustin Norman
2023-03-24Super friendly team and a fun experience! Highly recommended if you want some independence from the bus ride and enjoy some fresh air! Nice itinerary and beautiful scenery.

Anne-Claire Petre
2025-05-10Great bikes, amazing staff, perfect location. They make this the easiest place to rent from, right in the ferry terminal. The staff was so helpful, they make sure you have all the info and gear you need. I highly recommended using this company. I did the Man O War tour and it was such an incredible way to see the island.

Annabell Shenkman
2025-05-10I have just completed an afternoon e-biking around Waiheke Island as a corporate event. We all had a fantastic time! Staff were very supportive and informative. Waiheke certainly is not flat !! We were able to ride to our ability so everyone felt comfortable. Bikes are near new and in very good condition. Thanks team E-Ride for a great avo!!

Trish Voelkerling
2023-11-15Toller Ausflug. 30km und 600 Höhenmeter über Waiheke Island. Mit den gut funktionierenden E-Bikes kein Problem. Ein grüner Garten auch noch im Mai. Super nettes und aufmerksames Team

M O
2025-06-10Give them a call/message to schedule your ride around the island. You won't be disappointed!

Derek Parsons
2022-12-22Awesome day on Waiheke, exploring by E-Bike! There were some hills so we definitely worked for it and were grateful for the level 3 boost. The bikes are all in very good condition - no concerns and very professional service. The wine at Postage Stamp and the beer and food next door at Alibi Brewery (also home to Tantalus winery) were excellent. On the recommendation of e-bike we had a tapas lunch at Casita Miro. The food was good but we didn’t enjoy their wines. Save your money and spend it at Postage Stamp and Alibi/Tantalus. Bring your bathing suits - the swimming beaches were lovely.

Jackie Scott
2024-03-04All-around great experience. They were super professional and nice, and their shop is literally right off the ferry. The bikes were great— fast and easy, and such a great way to get around. They provided a phone mount and locks for us as well. Highly recommend seeing Waiheke by e-bike (there are a lot of hills, and you’ll probably work up a sweat on a regular bike).

Joshua Smith
2023-02-08Great fun, however challenging directions. Best to have Google maps on so you don't get too lost! Great way to see the island!

Kathy Kuehn
2023-03-24Excellent day cruising around Waiheke on our e-bikes. Great instruction and briefing from Will before we started out. Bikes were comfortable and intuitively easy to operate. The “Five Bays” tour is great - the side ride up to Batch Winery was challenging but worth the effort for a great lunch stop. A great way to see the amazing scenery of the island while burning some calories.

Christine Day
2024-03-04Booked online before our day trip to Waiheke island and everything went smoothly. Very convenient location and bikes were in excellent condition. Provided map was very helpful. Thanks for a fantastic day!

Lauren Dudley
2023-12-08Une équipe super accueillante, du matériel performant, une carte détaillée de Waiheke avec les explications détaillées des meilleurs spots à découvrir présentés par un technicien francophone très sympathique. la meilleure adresse pour découvrir Waiheke à vélo

Jean Paul PEILLEX
2024-04-04Whole experience was amazing. Conrad was brilliant. We got a full demonstration on how to get the most out of the bike. He also provided recommendations for lunch and ice cream stop. Had lovely fish and chips at Charley Farleys and then ice cream at La Dolce Vita. Island is insanely beautiful so bike is great way to explore. Thanks Conrad!!

Brett Davies
2025-08-27By far the best way to tour Waiheke. Just grabbed the bikes at the ferry and were on our way. We were surprised how much ground we could cover in a day and it was all a breeze. Joaco was awesome and took great care of us, including biking out to help us when we ran into a snag. Also make sure you ask him for his map of recommendations, they were spot on!

Lee Maier
2023-02-17I made every effort to come back and write a review here! It has been a while since we left New Zealand. We rented the bikes and Mark and his wife were both lovely and helpful. The island was beautiful and so much easier getting around and you get to see so much more on a bike. I mistakenly thought I wouldn't have to pedal at all. Just note that you will have to pedal but it'll help you so it's easier uphill! I would definitely recommend

S T
2022-12-22Mark and the team provided an excellent experience for our family, with two kiddies (aged 4 and 7) we weren’t easy to cater for but Mark had us all set up and riding as a group quickly, even convincing our 7 year old to give it a go when she was less than keen! We had a wonderful day with a ride out to Wild on Waiheke for lunch, the island has great bike lanes which cater well to safe riding for families. Will definitely do again and most definitely return to The Waiheke Bike Shop next time as well, quality bikes and wonderful service - thanks team.

Casey Taylor
2021-05-02Nous avons passé une excellente journée, début février grâce à nos 2 vélos. La visite de l’ile était magnifique. Les vélos sont parfaitement adaptés, propres, et neufs. Merci encore !!! J.espère que tout va bien pour vous, après le cyclone. Nous pensons à vous. Bon courage. Alain lorenzo

Sandrine Montel
2023-02-18Thank you for a great fun day. as newbies we did not go far and Waiheke is so hilly- it was a tough first try! However, you gave us excellent advice about gaining confidence and we had fun. Excellent service when we got stuck and your help was appreciated.

Jan Menzies
2021-04-30Excelente atención y asesoramiento.. Muy buena onda! Gracias

Juan Cruz Cid
2023-03-24
Sehr schöne Fahrt in toller Umgebung. Ausstattung und Service waren top. In jeder Hinsicht zu empfehlen. Vielen Dank!!

Reinhard Mönke
2025-09-09Whole experience was amazing. Conrad was brilliant. We got a full demonstration on how to get the most out of the bike. He also provided recommendations for lunch and ice... read more cream stop. Had lovely fish and chips at Charley Farleys and then ice cream at La Dolce Vita. Island is insanely beautiful so bike is great way to explore. Thanks Conrad!!

Brett Davies
2025-08-27eRide Waiheke was the perfect way to explore the island! It was super easy to organise, with friendly staff who gave a clear explanation of how to use the bike... read more and even had us practice before setting off, which was great for confidence. The app was amazing—it mounted to the bike and provided directions, plus helpful guidance on using the power and gears for different terrains and inclines/declines depending on the route you chose. I did the Five Bays route and absolutely made the most of the time, with beautiful stops for food, wine, and lookouts along the way. I’m so glad I chose this experience—highly recommend!

Maddie Aitken
2025-08-20This company has an attentive caring gentleman in Maitatia ferry terminal as a valuable asset. This good person really made my day today.He knows why. Thank you from the bottom... read more of my heart. Honestly. Next time I come back, I'll say hello to you guys. Warm greetings from Spain, on the other side of the world!

Pablo Sánchez-Gil
2025-08-10A must 💯 amazing experience💯 comfy seats 😊 highly recommend. Beautiful views along the way and back. Thank you so much for an amazing experience 🫶🏽

Salu Vimahi
2025-08-10A great bike ride all the way around the island with lots of stops at all the base. The bike rental place gave us a map and gave us all... read more the information we needed and all the top spots to stop at. He made everything so simple. The bikes are well equipped with a dry bag and lock, and they are good quality bikes. The pedal assist helps you with even the steepest mountains. This is way better than the bus get out there and explore.

Jennifer Evans
2025-08-10A must do! I was able to see so much of the island with an e-bike. I usually prefer a regular mountain bike but Waiheke has so many hills, it’s... read more worth paying a bit more for some assistance. Pablo was wonderfully patient and all recommendations were on point. I particularly loved the olive oil tasting at Allpress. I’m excited to give it another go next time we have some decent weather and head further east. Enjoy!

Angela Zanga
2025-08-10Absolutely the best way to see Waiheke Island in a limited period of time on a fine day. Great service, bikes were well maintained, and you can travel at... read more your own speed. Fabulous views of the island and Wairakei Gulf from multiple locations. Very highly recommended. Best $200 spent of our week in Auckland.

Gordon Bartram
2025-07-10Firstly shout out to Max for being what was essentially our guide even though we only met him at the beginning to hire the bikes. He was full of information... read more and extremely friendly! My wife and I tackled the 5 bays ride and had a wonderful afternoon filled with views and great dining. It was a great ride and the new app they have was seriously helpful (even gave us pep talks when we hit the hills hahaha) it worked offline so we were able to save battery and it was full of information regarding what we were coming up to and what was around the area. I think the island itself let us down more on our journey just as some of the winery locations weren’t actually signed that well so that’s where the app saved us. Thanks again Max and E-Bike Hire, would 100% recommend the cruisy 5 bays self guided tour and stopping at The Heke for food and drinks.

Connor Dougan
2025-07-10Fantastic service from the lads. Only caught Pablos name, but was very impressed with both of the lads.Information on route was spot on. Bike was great, no issues with 60k... read more round the island (no charge needed) highly recommend them. I used the new app form the lads and it worked really well!

battylady
2025-06-10Great staff, ideal pick up and drop off location, and the route they recommend for you is beautiful! We did the Man O’ War tour, stopped for a tasting and... read more lunch, and then headed back. On the way home, we got a flat tire on one of our bikes and the E-bike crew came out to us with a new bike and let us finish the rest of the ride even though it was close to closing time. 10/10 service! Definitely recommend.

Josie Vote
2025-06-10Martha Bullock
2025-06-10We had a fantastic experience with eRide Waiheke! We did the self-guided e-bike tour, and it was incredibly smooth from start to finish. After scanning the provided QR code, we... read more followed a thoughtfully planned Google Maps route that took us past stunning beaches, vineyards, and scenic lookouts. The bikes were well-maintained and came with helmets, panniers, and everything we needed. Some of the uphill sections required a bit of gear shifting finesse, and using the "Level 3" pedal assist strategically helped a lot. Definitely felt like the right balance of exercise and ease. Being able to explore the island at our own pace made the whole day feel relaxed and enjoyable. Pickup at the Matiatia ferry terminal was super convenient, and the staff were friendly and helpful. Highly recommend this to anyone visiting Waiheke who wants to get off the beaten path and see the island in a fun, eco-friendly way!

James Alton
2025-06-10Marta Sindelar
2025-05-10We had a fantastic experience with eRide Waiheke and couldn’t recommend them more highly! From the moment we arrived, the team was incredibly welcoming, friendly, and professional. They went above... read more and beyond to make sure everything was perfect for our family — including providing a high-quality child seat, which made a huge difference for us traveling with two little ones. The bikes were in excellent condition — smooth, safe, and easy to use, even on Waiheke’s hills. We felt completely secure throughout the ride, and our kids were comfortable and happy the whole way. It made the day stress-free and so much more enjoyable for everyone. They also provide an interactive map to help through the way and gave great advices on where to get lunch (we went to Casita Moro BTW 🥰). Great service, great people, great gear — thank you eRide Waiheke for making our day on the island truly special! Thanks Javier!

Kevin Laratte
2025-05-10Great service and value. Everything perfect. Recommended 👍 We toured the island and that is so much better with electric assistance 🤣

Rob1nson
2025-05-10Great bikes, amazing staff, perfect location. They make this the easiest place to rent from, right in the ferry terminal. The staff was so helpful, they make sure you have... read more all the info and gear you need. I highly recommended using this company. I did the Man O War tour and it was such an incredible way to see the island.

Annabell Shenkman
2025-05-10What a perfect solution for visiting the wineries and burning off the calories as you go. We couldn't have asked for a better solution than E bike hire! Can't wait... read more to come back and do it all again! Thank you so much for your hospitality and for the amazing experience!

Laura Miner
2025-04-10We had an amazing day on Waiheke with our e-bikes. Reserved online ahead of time and pickup was super easy. They give you lots of detailed information on the best... read more route with recommendations for stops along the way. Bikes were in great condition. Highly recommend this as a day trip from Auckland!

Jenna Zhang
2025-04-10Incredibly convenient! Hope off the ferry and the e-bike checkin is in the ferry terminal. Bikes are well maintained-definitely recommend using an e-bike if visiting Waiheke Island.

patty
2025-04-10Top marks for the eride Waiheke team. The service from booking through to finish was excellent. Great kit, great advice and great support. Special mention for the chap at the... read more Onetangi shop, as he was really helpful. We parked the bikes there whilst having a swim. We did the Man O War loop and it was demanding (and we ride a fair bit) - totally worth it for the destination. Great to be able to charge the bikes whilst having lunch at Man O War (watch out for the seagulls, they pinched our food)! We would 100% recommend eride Wahike!!

Sally Manuireva
2025-04-10Leslie Katerina Dallapiccola
2025-04-10This is THE spot for your bike rental in Waiheke. The guys helping were helpful in explaining the ebike experience and how to get around the island. Their description of... read more everything was spot on. It was a dreamy ride across the island. I CANNOT recommend it enough. Simply beautiful. Highly recommend ebike Waiheke!

Jaclyn Colo
2025-04-10Definitely recommend! Conveniently located in the arrival terminal, you get given a map and suggestions where to spend more time than others, which was very helpful. Top quality e-bikes, so... read more much fun and easy on all the uphills. Did see other bike rental places but you'd have to walk and find them first. The man was so laid back, friendly and helpful I'm so glad we chose this place. Good price for $99 per person can have them from 9am-5.30pm if you're super keen!

Judith Yates
2024-06-03We had an excellent experience renting e-bikes from these guys! The bikes were fantastic, they were great to work with when hoping to book last minute, and we had a... read more super fun day on Waiheke island. Loved the suggested biking path, the Google Maps version of it, the phone holder on the bike, and the pouches to store things. A really well-run operation. Would definitely rent here again and would recommend to anyone looking for a fun way to explore Waiheke island for the day. Thank you!

Ethan Boyle
2024-05-14We got to Waiheke Island on Sunday morning without a reservation. David and crew were quick to fit us for two ebikes with quality Ortlieb bike panniers, a bike lock... read more and even handlebar phone mounts. He explained the best route around the island and pointed out places that matched our declared interests. Super fast and very helpful. The bikes were efficient and safe. Would strongly recommend!

Joshua Nahum
2024-05-07From making the online booking to arriving and picking up the ebikes, everything was very smooth and efficient. Even when I got a puncture, a quick phone call followed by... read more a short wait, I had a replacement ebike delivered to me by Mark. The bikes are fit for purpose and really easy to use. We found the whole experience to be thoroughly enjoyable and would recommend anyone thinking about visiting Waiheke Island to rent an ebike from ERIDE and experience the leisurely life on the island.

Brendan Podayko
2024-05-04Great experience biking around the island. The maps eRide provides are super helpful. I highly recommend working with them!

Grace Wilson
2024-05-04Had such an awesome experience with ERIDE Waiheke. The staff were lovely and helpful and had loads of helpful tips and nice spots to check out. The bikes worked great... read more and they made sure we knew what we were doing. Would recommend them to anyone. Plus it's right at the ferry when you arrive.

Jess Ammann
2024-05-04This is an interesting service which came as a shock for first timers The mechanism of riding these bikes is not automatic If it had been clear this was the... read more case I probably would not have hired them In saying that it was a lot of fun just way more technical than I expected

Bernard Canavan
2024-05-04Awesome day on Waiheke and eRide were so great at accommodating our needs. Particular thanks to the guys at the ferry terminal who made extra effort to sort out a... read more change of plans due to weather, great advice. And also Zoltan our van driver - so much local knowledge and great suggestions on where to visit for lunch and afternoon chill time!

Sarah Hearn
2024-05-04The bikes were fantastic and great quality. Service was friendly and extremely helpful. Lovely people working there. Loved the recommendations, they were an absolute hit. Bit pricey, but it was... read more the best day, cycling around all the hidden spots of the island. Thank you!

Cathy Macdonald
2024-04-04Well organized, e-bike staff is very kind, welcoming and efficient. (E-bike recommended to enjoy the Island for sure) The experience was expensive. Also, I was surprised to see that Beer... read more and wine tastings on the island should be paid. (It is free in France for example, for wine, Rhum etc...) The bike guide tells you where to see rays in the water. Don't hesitate to get off your bike on the rocks to see some passing by the water's edge. I saw one!

Kelly T
2024-04-04We had a fantastic experience with ERIDE today, riding all around the beautiful Waiheke island. +Easy to use Electric Bikes that can get you up and down the hills and... read more everything in between +Super comfy bike seats + A handy pouch on the bike to store your phone, keys and map + Great service, making sure the bike and helmet fit and we had what we needed to enjoy our ride. We will be back, more roads to ride. Thanks E Ride.

Louise Nash
2024-04-04Friendly efficient service, We were greeted by a knowledgeable member of staff who gave us a map and explained areas that were worth visiting and stopping at. The bikes were... read more reliable and we but informed that should there be any issues we could WhatsApp or phone. Eride and they would be with us within a few minutes with a new bike. Our bikes were modern and I did not expect no experience any issues.. Great service from a good company with excellent equipment.

Guy Applebee
2024-04-04The ERide team at Waiheke are very attentive and professional, ensuring your bike is set to go and that you are comfortable for the fit of the bike, and running... read more through the bike's features. They provided great ideas for the roads to travel and enjoy the sights - very friendly and I would recommend them and use them again. Rosemary and Peter Thorne

Rosemary Thorne
2024-04-04Had a great e-bike renting experience here! Very friendly and helpful service and the bike was great. It was a wonderful way to explore the island. One thing... read more I will mention, because it wasn't clear to me at first, is that while the booking options on their website talk about tours/rides/adventures, you can ignore that if you want and simply just rent an e-bike for the day (or days) and go wherever you want to on the island.

Mark Friedman
2024-04-04These bikes are a fantastic way to visit Waiheke. We got everything we needed and enjoyed the freedom to do whatever we liked. Definitely recommend for a great day out.

Katherine Majka
2024-04-04Great ride to Man O’War with very good quality ebikes. Got them recharged there so were able to coast back with full power on the biggest uphills. The lady who... read more gave us the bikes in the morning was superbly helpful and knowledgeable. Unfortunately the young gentleman taking them back made the returning of the gear a bit of a hassle and then claimed we had retuned only one charger out of two, and suggested we pay for it. Only after some persistence from our part did he check on the returned chargers - and found ours on top of the pile. They are numbered. All good then. A very enjoyable day overall!

Jarmo Jokinen
2024-04-04Wat een fantastische ervaring op hele goede e bikes. Je krijgt een route (en helm) op papier mee. Maar je kunt gemakkelijk het hele eiland befietsen in Eén dag.... read more Je kunt stoppen waar je wil. Je krijgt een goede instructie . Neem je zwempak mee! Er is ook een naaktstrand. Vraag er naar.

Anne Marie Doppegieter
2024-04-04Une équipe super accueillante, du matériel performant, une carte détaillée de Waiheke avec les explications détaillées des meilleurs spots à découvrir présentés par un technicien francophone très sympathique. la meilleure... read more adresse pour découvrir Waiheke à vélo

Jean Paul PEILLEX
2024-04-04Lucrezia Matamua
2024-04-04Markus Niinikoski
2024-03-04Really good, powerful bikes and very friendly, efficient staff. Range of free extras like pannier bags and phone holders as well.

Norman Ede
2024-03-04By far the best way to see the island!! (You can’t help but feel a little smug as you pass people walking or waiting for the bus) They will loan... read more you a little bag for the back of your bike that is big enough to fit everything you need for a day of swimming and winetasting! Get ready for all the amazing views!

Shiloh Beckerley
2024-03-04Excellent bikes, and the staff was fantastic. Will gave us a great overview of the island and the happenings!

Nathan Iyer
2024-03-04Highly recommended! The bike was in excellent condition. It was the most suitable way to explore the island. The route we were given was very practical. Cycling on Waiheke Island... read more was one of the highlights of our trip to New Zealand. The only downside was that the saddle was quite hard compared to my bike at home. You could definitely feel it by the end of the day... 😉

Jan Van Otterdijk
2024-03-04Awesome day on Waiheke, exploring by E-Bike! There were some hills so we definitely worked for it and were grateful for the level 3 boost. The bikes... read more are all in very good condition - no concerns and very professional service. The wine at Postage Stamp and the beer and food next door at Alibi Brewery (also home to Tantalus winery) were excellent. On the recommendation of e-bike we had a tapas lunch at Casita Miro. The food was good but we didn’t enjoy their wines. Save your money and spend it at Postage Stamp and Alibi/Tantalus. Bring your bathing suits - the swimming beaches were lovely.

Jackie Scott
2024-03-04Staff are brilliant. Bikes in great condition, new feeling and high quality brand. The mapped out route supplied is fine, but my advice would be to use in conjunction with... read more Apple or Google maps to keep on track. I was on the shorter route bike but went off the assigned route a bit and did about 40km and still had 2 bars of energy left. Well worth using this reputable cycle hire group. They came out quickly when my son’s girlfriend had a problem and brought a replacement bike with them to save her waiting for an on the spot repair. They deserve the 5 star rating!

Thomas Brodie
2024-03-04Excellent day cruising around Waiheke on our e-bikes. Great instruction and briefing from Will before we started out. Bikes were comfortable and intuitively easy to operate. The “Five Bays” tour... read more is great - the side ride up to Batch Winery was challenging but worth the effort for a great lunch stop. A great way to see the amazing scenery of the island while burning some calories.

Christine Day
2024-03-04Great service, bike fine, super scenery, good suggestions for stops. Unfortunately the gravel section of the Man o War route was way too rutted to make that part of the... read more cycle pleasant. Seems like with all the recent rain the 4WD vehicles have been churning up the surface and it's like running over corrugated iron. Suggest stick to the Bay circuit till they regrade the gravel.

Derek Johnston
2024-02-04Anne-Marie Fegen
2023-12-08We had an excellent day on Waiheke. We did the shorter 5 bays ride and it was perfect with no rush just leisurely and relaxing. Bikes were ideal for the... read more ride and gave no issue. As many people arrive off the ferry at the same time it can be a little chaotic getting the bikes and setting off but in reality it’s not so long and worth the wait. Loved it. Thanks

Mick Wren
2023-11-15Aaron Medd
2023-11-15I have just completed an afternoon e-biking around Waiheke Island as a corporate event. We all had a fantastic time! Staff were very supportive and informative. Waiheke... read more certainly is not flat !! We were able to ride to our ability so everyone felt comfortable. Bikes are near new and in very good condition. Thanks team E-Ride for a great avo!!

Trish Voelkerling
2023-11-15Owner Mark and his staff could not have been nicer. They enthusiastically explained how to use the ebike and provided us with a map and suggestions of where to ride.... read more We were originally going to take the hop on/hop off bus, but the weather was gorgeous and we weren't thrilled about waiting for the bus or adhering to a rigid timetable. We were so glad we changed our mind as Waiheke is so easily explored by ebike. Thank you for a fun and relaxing day, a brilliant start to our vacation.

Clay McClure
2023-11-15We did not know what to expect but it was a fantastic experience. The staff was wonderful and gave us lots of information. You have to try it , the... read more bikes are amazing and easy to ride. Thanks for a great day Heidi

Heidi Dreyer
2023-11-15Hoy tuvimos la oportunidad de hacer un day trip por la isla con las bicis y vaya que fue buena decisión. Joaquín nos explicó todo lo que necesitábamos para conocer... read more los mejores spots y sitios de Waiheke, súper buen servicio por su parte. Las bicis en súper buena condición y calidad. Si van a visitar la isla, no duden de verdad, es la mejor manera de conocerla, además de lo divertido que es jajaja.

Luis Fernando Ramírez
2023-11-15Jay, the customer service rep, was awesome. Provided great information and guidance about where to go, how to stay safe, how to best use the e-bike. It was so much... read more fun, views of the island were amazing!! Not expensive for 4-5 hours of fun/exercise/exploring Waiheke. Great experience - would do it again in a second. Thank you Waiheke E-ride.

David Hill
2023-10-15It was a very pleasant ride. The bike was easy to ride, and the route map easy to follow. I wish I had taken up the offer of a step-thru... read more bike, but I thought the bar would be no problem. It was! Getting on and off is so much easier with a step-thru, as that is what I am used to with my own bike. However, it was no big deal in the context of an enjoyable experience

John Austin
2023-10-15We had an excellent experience renting bikes from ERide Waiheke! We walked off the ferry and right up to their store without reservations and they were able to equip... read more us in very short order with two e-bikes, instructions, helmets, maps of the island, and tips for our journey. The young man who assisted us was friendly and professional. We had a memorable time! Thank you!

Brent Norgaard
2023-09-15We had an absolutely amazing time riding the eBikes around Waiheke Island. The ride was long and a bit hilly to Man O’ War but totally worth the views and... read more final destination wine and food at the Man O’War Vineyards. Definitely recommend for those who seek an adventurous way to see the whole island in a day 🙂

Aubree Guthery
2023-07-02Excelente atención. Bicis impecables y buenos consejos sobre donde recorrer, tener excelentes vistas y comer! Súper recomendable!!!

Corina Montenegro
2023-06-15We totally enjoyed the bike ride around Waiheke... It's the best way to explore the island and it's so much fun to use these bikes. The shop folks were also... read more warm and helpful and gave us good suggestions on the route and places to eat. One of the most memorable experiences! Only small complaint is that we the rental is a bit expensive... Wish it was a bit more economical.

Ramasamy Pullappan
2023-06-15Stephen Jenkinson
2023-05-15We rented two E-bikes and toured Waiheke Island. What a beautiful place and a terrific way to tour Waiheke. We stopped at a winery for lunch and saw most of... read more the island. The bikes were great and we even ran into the owner on his E-bike. I highly recommend this way to see the island.

Mark McGinn
2023-04-10ERIDE Waiheke is located extremely conveniently in the ferry terminal on Waiheke. When we dropped by they had bikes available, although they probably get booked out in the summer. Always... read more worth a shot though! The person at the counter was extremely efficient, provided all the useful info we needed (maps, places to stop, equipment explanations, helping us learn to use the bikes). The ride around the island is beautiful and the bikes are a great way to see it. I recommend ERIDE Waiheke for a nice day on the island!

Elizabeth B
2023-04-03Great guys, made it super easy to hire an E-bike without a booking, they have very nice virtually new E-bikes, they ride like a dream. I rode over to Stony... read more Batter and Man O'War Bay, some amazing landscape, but it was pretty tough going on the unsealed roads - I recommend sticking to the sealed surfaces and taking more time to relax at various places. Also there is not all that much to see at Stony Batter outside of a guided tour - although it is a stunning spot with views out to the Coromandel, you can see some gun pits, but the tunnels are closed. Because I went by myself, I didn't stop off at any of the wineries, though some of them looked really appealing. Had a lovely swim at Onetangi and a beer at Charley Farley's. Left at 10:45am and got back just before they closed at 6pm, probably covered about 55 ks.

Ross Calman
2023-03-24Fantastic business! The bikes are in great condition and the owner is amazing. He even came back after close because I had left something attached to the bike.

Dustin Norman
2023-03-24Highly recommend renting an e-bike from these folks! The staff is incredibly friendly and responsive. If you run into any issues while riding on the island, they are very easy... read more to reach via a phone call. This is a can't miss experience if you are passing through Auckland!

Daniel Allred
2023-03-24A definite highlight from our Hen's Party on Waiheke. Staff had the bikes transported to a convenient pick up/drop off point for us. We had a few nervous riders,... read more but very soon they were invigorated and confident. Islanders give you a wide berth on the roads and are very respectful when passing. We got into all the little nooks and crannies of the island. Special day out on the E-bikes made possible by ERIDE. Also, the step through frame was much appreciated by our party.

Micka McDonald
2023-03-24We enjoyed the freedom of biking to the many interesting places on Waiheke, including effortlessly cruising up the long path to Motu vineyard. The traffic was reasonably busy on some... read more roads but cars were considerate - some motorists even stopped to ask if we needed help as we checked our map. Having cycle paths along the busy routes were a bonus. The highlight would have to be the swim at Onetangi beach. Absolutly pristine, the water was warm andgreat surf. Sadly, time didn't allow us to do everything planned as the ferry was delayed due to a technical hitch. Many of the popular vineyards were closed anyway, despite saying open on their website. (Went on a Friday)

Joan Banks
2023-03-24Nous avons passé une excellente journée, début février grâce à nos 2 vélos. La visite de l’ile était magnifique. Les vélos sont parfaitement adaptés, propres, et neufs. Merci encore !!!... read more J.espère que tout va bien pour vous, après le cyclone. Nous pensons à vous. Bon courage. Alain lorenzo

Sandrine Montel
2023-02-18If you are going to waiheke strongly suggest you reserve a bike with waiheke bike shop. We called the day before, jumped on the 8:15 auckland to waiheke ferry... read more and had bikes waiting. Staff were a delight to deal with. The map they have us and walked through was good. We still took a few turns off the path but the map allowed us to get back on track and ebikes meant we could easily get up the hills. Bikes were in good shape and worked well. We would do this again anytime.

Henry Depew
2023-02-18By far the best way to tour Waiheke. Just grabbed the bikes at the ferry and were on our way. We were surprised how much ground we could cover in... read more a day and it was all a breeze. Joaco was awesome and took great care of us, including biking out to help us when we ran into a snag. Also make sure you ask him for his map of recommendations, they were spot on!

Lee Maier
2023-02-17All-around great experience. They were super professional and nice, and their shop is literally right off the ferry. The bikes were great— fast and easy, and such a great way... read more to get around. They provided a phone mount and locks for us as well. Highly recommend seeing Waiheke by e-bike (there are a lot of hills, and you’ll probably work up a sweat on a regular bike).

Joshua Smith
2023-02-08Patrick Hauck
2023-02-08We had a great time with our rented bikes. Check-in was quick and easy and the staff was very friendly. We had so much fun that we completely forgot the... read more map we got in the beginning, so we ended up stranded somewhere. Luckily they were able to come pick us up. Thank you guys!

Sjoerd Bakker
2023-01-22Had an outstanding day on Waiheke thanks to the team at Waiheke Bike Shop! They were well organized, friendly, and so helpful. The bikes were in good condition and the... read more boost up the hills were a life saver. Bike pick up and drop off were extremely convenient—they went above and beyond to make it seamless so that we were able to maximize our time on this beautiful island.

Allison Esho
2023-01-22Vous descendez du ferry et vous êtes arrivés au bureau de location de vélos. L’équipe est très sympathique, les vélos d’excellente qualité parfaitement entretenus et on vous fournit une carte... read more de l’île pour vous repérer. À la fin vous laissez votre vélo sur le quai d’embarquement du ferry : aucune perte de temps, aucun problème une journée inoubliable. Tout est parfait, un véritable régal.

Jean-Philippe Jacquot
2023-01-22This was a really great experience!! The man who helped us was incredibly helpful, friendly, and informative. The bikes work great, riding around with a normal bike would've absolutely destroyed... read more my quads. If you're interested in biking instead of walking or catching the bus, check these guys out!

Ammon Ohai
2022-12-22We had a great time zipping around the island. Being on the bikes was a perfect way to enjoy the beautiful day and be on our own time schedule.... read more Mark at Waiheke Bike Shop was super helpful, the bikes were great and the drop off and pick up were made very convenient.

Holly Lichtenfeld
2022-12-22The levels of service and advice were exceptional and helped us to make the most of our day on the island. From being greeted off the ferry to the bike... read more briefing and finally the return arrangements, everything was so smooth. And the e-bikes were great - and essential for such a hilly terrain. Highly recommended.

Richard Bayliss
2022-12-22Derek Parsons
2022-12-22I made every effort to come back and write a review here! It has been a while since we left New Zealand. We rented the bikes and Mark and his... read more wife were both lovely and helpful. The island was beautiful and so much easier getting around and you get to see so much more on a bike. I mistakenly thought I wouldn't have to pedal at all. Just note that you will have to pedal but it'll help you so it's easier uphill! I would definitely recommend

S T
2022-12-22We were so impressed by the shop and Joaco. He was so helpful and accommodating! He picked us up from the ferry and got us all set up with... read more our e-bikes, gave us directions and places to visit on the island, and even picked up the bikes from the ferry for us. This was one of our favorite days in NZ and so much of that is because of Joaco. Thank you!

Casie McNeil
2022-12-22Rosie Steiner
2022-12-22What a fantastic experience and one of our favourite activities on our month long nz trip. Joaco gave us some excellent tips on the bike route. The drop off and... read more pick up aspect was the winner for us as we were staying in onetangi- great level of service!

Sally
2022-12-22We can’t recommend highly enough you use Waiheke Bike Shop. The service is fantastic after being picked up at the ferry and taken to the shop. They even minded our... read more luggage as we explored the island for 41/2 hours in perfect sunshine. It’s the best way to see the beautiful beaches and houses. Highly recommend using Waiheke Bike Shop, they are OUTSTANDING!!

Samantha McCallum
2022-12-22Had a fantastic day discovering the island on the e-bikes Mark was a lovely fella. Picked us up from the ferry, drove up to his home to pick up our... read more bikes. The bikes were very high standard. Gave us a map and lots of island tips. Left the bikes at the mudbrick winery for collection. Easy to get around and would highly recommend. We came back on the 8pm ferry, blessed with the most amazing sunset. We recommended to our friends whom a couple of days later had a fantastic day out.

angela clarke
2022-11-22Had a wonderful day with hubby riding the beautiful bay trail - finishing at Mudbrick winery -pick up and instructions re bike great by Mark - easy going, personable and... read more efficient. Bikes were great- best e bike ridden so far-(not that we're experts!) Highly recommend!

Roslyn Ring
2022-11-22Clare Harrison
2022-11-22Had a wonderful experience with Jaoco. He picked us up from the ferry and patiently taught us how to ride the bikes as well as suggested some nice places to... read more visit. The bikes definitely made the journey easier as well as more enjoyable. Will recommend to anyone looking to enjoy and have a nice self-paced journey at Waiheke.

Allen Wu
2022-11-22We had an excellent experience with the Waiheke Bike Shop.
Before embarking on our trip, the team were even kind enough to accomodate a date switch, so thumbs up for being... read more so flexible!
Katya met us at the ferry terminal and gave us a quick and friendly run-down of the bikes and how to use them properly. I've used E-bikes before, but I learnt something new!
Bikes are of good spec and will easily get you around Waiheke with no issues. Uphill roads were no issue with these bikes.
We were also able to leave our bikes in Oneroa town and text Katya where to pick them up. This was great, as it gave us a bit more time to enjoy a drink and dinner, before we caught our ferry back to the mainland!
Ken Li
2022-05-23We had a great day exploring beautiful waiheke on awesome e-bikes. Katya and Mark looked after us and gave us some great recommendations to keep the kids happy. ... read more Fab day, highly recommend!

Kelly Clark
2022-04-24A last minute decision to hire E-bikes while waiting for the ferry on a windy Friday morning turned out to be a great decision after having our lunch booking at... read more Casita Miro cancelled due to COVID. The bikes were a fantastic and fun way for my sister and I to explore the island in the limited time, and the wind did not slow us down.
We were provided with everything we needed including a pannier bag and a map with a recommended route.
It was my first time on an E-bike and I am now hooked.
Highly recommended!
Fiona Sherwood
2022-04-24Great experience, very professional service, clear communication, briefly detailed “lesson”, A1 bikes and definitely something we’ll be doing again. The views you get to see around Waiheke are priceless especially... read more when you’re biking around, not hard to do at all when on E-Bikes (butt hurts later as with all bikes). Came at 12 and we got to spend 6 hours biking-beautiful day & bikes still had 1-2 bars left!

Angelica Starina
2022-04-24Mark and the team provided an excellent experience for our family, with two kiddies (aged 4 and 7) we weren’t easy to cater for but Mark had us all set... read more up and riding as a group quickly, even convincing our 7 year old to give it a go when she was less than keen! We had a wonderful day with a ride out to Wild on Waiheke for lunch, the island has great bike lanes which cater well to safe riding for families. Will definitely do again and most definitely return to The Waiheke Bike Shop next time as well, quality bikes and wonderful service - thanks team.

Casey Taylor
2021-05-02Thank you for a great fun day. as newbies we did not go far and Waiheke is so hilly- it was a tough first try! However, you gave us excellent... read more advice about gaining confidence and we had fun. Excellent service when we got stuck and your help was appreciated.

Jan Menzies
2021-04-30We had a stunning day on Waiheke island & Waiheke bike shop made everything perfect. We were picked up from the ferry & taken to Oneroa to get fitted out... read more with quality e-bikes, hats & lock up chains + a route & great suggestions of places to stop & eat, sample wine etc. These guys offer top notch service from start to finish....we’d had a few wines so they picked up our bikes & delivered us to our ferry at the end of the day as well. I will be recommending them to everyone & when we go back I will definitely use them again. Top quality gear & brilliant service - 10/10! ?

Christina Bull
2021-04-16Fantastic experience today with the e bikes. Mark was extremely helpful and friendly catering to all our needs by picking us up and explaining everything we needed to know, giving... read more us a map and even booking us a table at a Spanish tapas restaurant which we loved. We got a beautiful table with great views. Great day thanks again. We will be back for sure.

Sarah Blackburn
2021-04-05Mark was great. I sent a message the day before and when I didn't get back to him he rang in the morning. He also worked it out with us... read more so that we could keep the bikes overnight as we picked them up quite late in the day. The next day I rang to ask if when he collects the bike from our accommodation if he could take us into town and he obliged. 5 star service!! Would definitely recommend. High energy bro who loves what he does and knows his stuff.

Kristeen A, Huey
2021-04-04Zach Friendly
1970-01-01Rosie Steiner
2022-12-22What a fantastic experience and one of our favourite activities on our month long nz trip. Joaco gave us some excellent tips on the bike route. The drop off and... read more pick up aspect was the winner for us as we were staying in onetangi- great level of service!

Sally
2022-12-22We can’t recommend highly enough you use Waiheke Bike Shop. The service is fantastic after being picked up at the ferry and taken to the shop. They even minded our... read more luggage as we explored the island for 41/2 hours in perfect sunshine. It’s the best way to see the beautiful beaches and houses. Highly recommend using Waiheke Bike Shop, they are OUTSTANDING!!

Samantha McCallum
2022-12-22Had a fantastic day discovering the island on the e-bikes Mark was a lovely fella. Picked us up from the ferry, drove up to his home to pick up our... read more bikes. The bikes were very high standard. Gave us a map and lots of island tips. Left the bikes at the mudbrick winery for collection. Easy to get around and would highly recommend. We came back on the 8pm ferry, blessed with the most amazing sunset. We recommended to our friends whom a couple of days later had a fantastic day out.

angela clarke
2022-11-22Had a wonderful day with hubby riding the beautiful bay trail - finishing at Mudbrick winery -pick up and instructions re bike great by Mark - easy going, personable and... read more efficient. Bikes were great- best e bike ridden so far-(not that we're experts!) Highly recommend!

Roslyn Ring
2022-11-22Clare Harrison
2022-11-22Had a wonderful experience with Jaoco. He picked us up from the ferry and patiently taught us how to ride the bikes as well as suggested some nice places to... read more visit. The bikes definitely made the journey easier as well as more enjoyable. Will recommend to anyone looking to enjoy and have a nice self-paced journey at Waiheke.

Allen Wu
2022-11-22We had an excellent experience with the Waiheke Bike Shop.
Before embarking on our trip, the team were even kind enough to accomodate a date switch, so thumbs up for being... read more so flexible!
Katya met us at the ferry terminal and gave us a quick and friendly run-down of the bikes and how to use them properly. I've used E-bikes before, but I learnt something new!
Bikes are of good spec and will easily get you around Waiheke with no issues. Uphill roads were no issue with these bikes.
We were also able to leave our bikes in Oneroa town and text Katya where to pick them up. This was great, as it gave us a bit more time to enjoy a drink and dinner, before we caught our ferry back to the mainland!
Ken Li
2022-05-23
